How do we actually buy this? We're a government agency.
However your purchasing office prefers: credit card, ACH, or the classic purchase order + net-30 invoice + check. We keep a W-9, vendor packet, insurance certificate, and sole-source justification letter ready to send. At this price point you're typically under your small-purchase threshold — no competitive bid required.
Who owns our data? What happens to narcotics records if we leave?
Your department owns every record. Export everything, any time, in CSV/PDF. Controlled-substance custody records are append-only and are never deleted except on your chief's signed instruction — that protects you in an audit, not us.
Is it secure enough for controlled-substance records?
Encryption in transit and at rest, per-department isolation enforced at the database layer, role-based permissions, daily backups with point-in-time recovery, and a tamper-evident audit chain you can verify from the admin console. Custody records cannot be edited or deleted by any user — including us acting on a whim.
Our station wifi is terrible. Will it work?
Yes — that's the point. The app cold-starts instantly with no signal, checks and scans work offline, and everything syncs when coverage returns. Bad LTE in the bay was a design requirement, not an afterthought.
How long does setup take?
About 15 minutes with the built-in wizard: name your rigs, load a standard EMS starter inventory (300+ par levels you can edit), invite your crew by email. Most departments run their first real rig check the same shift. We'll also help import your existing spreadsheets.
We already use PSTrax / Operative IQ / paper. Why switch?
If your current system works on the phone in your pocket, keeps checklists and inventory in one place, and prints a complete DEA binder in one tap — keep it. If not, bring a CSV export or the paper binder and we'll have you migrated in an afternoon. And you'll know the price before we ever talk, which is more than anyone else in this category will tell you.
Who's behind this?
OnPar is built by a working Texas firefighter-paramedic who got tired of expired meds, missed checks, and paper narcotics logs — and built the tool his own crews now run every shift. It's a product of Whyte Line Holdings LLC, a Texas company.
